TERMS & CONDITIONS

APPLICABLE LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Australian State of Victoria.

You and Twisted Ribbon agree to submit to the exclusive jurisdiction of the courts of the Australian State of Victoria.

YOUR CONSENT
By using Twisted Ribbon web site, you consent to the collection of information in the manner(s) described below.

COMMENTS?
If you have any questions or comments, drop us a line at info@twistedribbon.com.au

LEGAL INFORMATION

The Twisted Ribbon Site is owned and operated by Twisted Ribbon Pty Ltd, trading as that name.  ABN 41 917 953 979.

SALE OF GOODS
The products and services offered for sale on this Web site are only available to individuals capable of entering into legally binding contracts.

The products and services are not available to persons under the age of 18 years old or who, for whatever reason, are incapable or are legally prohibited from entering into binding contracts.

PURCHASE OF GOODS
Any order placed by you via this Web Site constitutes an offer by you to Twisted Ribbon to purchase a particular product or service for the price (including the delivery and other charges) specified in this Web Site at the time you place your order.

In the event that a product is not available, Twisted Ribbon will replace it with an item of equivalent or better value.

No binding contract shall be formed unless Twisted Ribbon communicates to you that it has accepted your order and payment of the purchase price has been confirmed.

Advertised prices for products and services, delivery and other charges are quoted in Australian dollars ($AU)  10% Goods and Services Tax is included in the price. They are current at the time they are published but may change at any time at the complete discretion of Twisted Ribbon.

PRIVACY POLICY

Twisted Ribbon is committed to safeguarding your privacy.

We only collect the minimum amount of information required to ensure a trouble-free online purchasing experience.

When you submit an order enquiry with us, you will be prompted to supply information that enables us to deliver the correct products to the correct address.

Twisted Ribbon DOES NOT rent or resell customer information under any circumstances.

WE WILL NOT:

• Sell, rent or otherwise disclose personal information collected about members

• Sell or rent member email addresses

• Provide 3rd parties with access to our member database

• Store financial details (such as credit card information) online.

WE MAY:

• Use this information to occasionally notify you about new products and services we   believe you are interested in.

• Use this information to design new features, or improve our Web site

• Provide "aggregate" statistics about our members so we can better design customized services. However, the statistics will not include personally identifying information.

WEB SITE LOGS
When visiting this site, a record of your visit is logged. The following information is recorded for statistical purposes and is used by Twisted Ribbon to help improve the Web site and our services. This information is supplied by your browser:

• the user's server address

• the user's operating system (for example Windows, Mac etc)

• the user's top level domain name (for example .com, .gov, .au, .uk etc)

• the date and time of the visit to the site

• the pages accessed and the documents downloaded

• the previous site visited

• the type of browser used.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet web server logs.

COLLECTION OF PERSONAL INFORMATION

When you email us:

• we will record your email address

• we will only use your email address for the purpose for which you provided it

• it will not be added to a mailing list unless you have specifically requested this

• we will not use your email address for any other purpose

• we will not disclose it without your consent.

Other personal information collected by us, for example through the use of an online form, will only:

• be collected by lawful and fair means

• be used for a lawful purpose

• be collected with your consent, and

• the purpose for collection should be clear and explicit.